Commerce software for brands that sell more than one way.
Inople builds custom e-commerce, B2B ordering, booking and CRM systems for retail brands and multi-branch businesses. Our team has built a single store that serves both retail customers and wholesale buyers, and a CRM that runs bookings, reminders and finances across every branch of a studio chain.
When does a brand need a custom store instead of Shopify?
Most brands should start on a hosted platform such as Shopify. A custom build pays off when the business model does not fit the template: retail and wholesale buyers in one store, bulk ordering, or inventory shared across channels. That was the case for an apparel brand whose retail and wholesale customers needed a single store.
What goes into a combined retail and wholesale store?
The store we built has variant management, product recommendations, bulk B2B ordering, central inventory and abandoned-cart recovery over email and WhatsApp. Retail customers and wholesale buyers shop from the same catalog and the same stock, and the brand runs both channels from one dashboard instead of keeping two systems in sync.
How do multi-branch businesses keep every location on one system?
By putting bookings, staff schedules, customer messages and branch finances in one place. Our team built this for a photography studio chain: online booking, WhatsApp and SMS reminders, staff allocation, client photo galleries and branch-level financials. Every branch moved onto one system, and automated reminders meant fewer no-shows.
Where does AI help in retail?
AI helps where staff sort or write by hand: product descriptions and tagging, routine order questions, recommendations and supplier invoices. Pricing rules, stock levels and payments should stay as plain logic that anyone can check. We add AI in small steps, starting with the task that takes your team the most time each week.
Work We’ve Delivered
View all case studies ↗Frequently Asked Questions
Can you integrate WhatsApp?
Yes. We have built WhatsApp abandoned-cart recovery for an online store and WhatsApp and SMS booking reminders for a multi-branch studio chain.
Can you move us off Shopify or WooCommerce?
We can plan and run the migration, including products, customers and order history. If staying on a hosted platform with a few custom pieces is the better choice, we will tell you that first.
Do you build customer mobile apps?
Yes. We build iOS, Android and Flutter apps, including apps that share one backend with the web store.
Which payment gateways do you work with?
Stripe and Razorpay for checkout and subscriptions, and other gateways where your market needs them.
Tell Us What You’re Building
A first call is free. You talk to the people who would lead the work, and you leave with a clearer plan whether or not we work together.