Case study · Banking & fintech

Remote lending over the phone

Retail bank

Result

Lending continued through branch closures.

The problem

When branches closed during a crisis, the bank needed to keep issuing credit without customers walking in.

A real-time underwriting backend for point-of-sale lending over phone calls, with document intake by email, merchant POS or branch drop-off.

Retail bank

Loan issuance cut from 40 minutes to under 5, fully paperless.

Bank with cross-border operations

Payments screened against updated watchlists without queuing behind the checks.

Get started

A first call is free. You talk to the people who would lead the work, and you leave with a clearer plan whether or not we work together.